Five Star

Foodies Spot is a local resultant that faced a backlash when an employee of this restaurant rudely responded to a customer's complaint. The customer posted the screenshot on several platforms, flooding their social media with negative comments. Our specialists stepped in, issued a public apology and highlighted their commitment to client service and training staff. We issued a few PRs as well featuring customer testimonials about food. Within weeks, customers' sentiments shifted, the victim accepted the apology, and the engagement rose by 60%.


Rami Al-Hassan
Rami Al-HassanRestaurant Reputation ManagementCase ID: 4192567
Five Star

A well-known influencer, Laura Peter, responded honestly to a brand's PR. She didn't like the product and refused to post a fake review. However, the brand took that negatively and showed a different picture to a general audience by saying that the influencer had refused to post a review. This resulted in a wave of internet mockery and lost followers. Laura approached us, and we helped her by publishing her point of view on renowned platforms and via interviews. Within some time, the influencer's follower count rebounded by 35%. Click to read on how the brand responded later on.


Laura Peter
Laura PeterPersonal Brand Reputation ManagementCase ID: 1692583
Five Star

A renowned Politician, Terry James, decided to join LinkedIn. But to his utter shock, there were several Terry James profiles using his picture, pretending to be him. He contacted us – and we prepared a strategy to get fake LinkedIn accounts removed for him. Once it was done, we helped him create his own official LinkedIn account with a professional summary and the right keywords. After a month, he gained several followers. He became one of the top voices on LinkedIn and shared stuff to stay connected with his general audience. Click to know why he hired us again after 6 months.


Terry James
Terry JamesPublic Figure Reputation ManagementCase ID: 1857249
Five Star

Digital Outbreak is a tech startup that launched an app. However, within the first couple of weeks, they faced an onslaught of negative reviews due to an initial glitch. The audience used social media to destroy the image, and the competitors of the startup contributed to tarnishing the brand's image. We came to the picture by addressing each review, responding to them nicely, and providing real-time updates on fixes. We implemented a campaign that showcased modern features, which helped us gain the client's trust. The app's rating improved from 2/3 to 4.6 stars within days.


Yasmin Sualeh
Yasmin SualehDigital Outbreak Tech Startup Reputation ManagementCase ID: 31091847